About Us

We are a family-owned group of dental practices that has proudly served the NYC community for over 40 years. Our organization is deeply committed to affordable dentistry, exceptional patient experiences, and creating a positive, team-oriented workplace culture.

We are seeking strong Treatment Plan Coordinators / Front Office Coordinators who can confidently manage patient communication, insurance verification, scheduling, and treatment presentation while helping drive an exceptional patient experience.

Position Overview

This is not a traditional “basic front desk” role. We are looking for individuals who can confidently support the patient journey from start to finish — including treatment coordination, financial conversations, insurance understanding, and case acceptance.

The ideal candidate is personable, organized, confident, and capable of building trust with patients while supporting practice production goals.

Responsibilities

• Present treatment plans and discuss financial arrangements
• Support case acceptance and patient scheduling
• Verify insurance benefits and eligibility
• Coordinate patient communication and follow-up
• Manage scheduling and patient flow
• Assist with front desk operations and administrative tasks
• Build strong relationships with patients and team members
• Provide exceptional customer service and patient support
• Help improve office efficiency and patient experience

Ideal Candidate

• Previous dental front office or treatment coordination experience
• Strong communication and relationship-building skills
• Comfortable discussing treatment and financial options with patients
• Positive, energetic, and team-oriented personality
• Strong organizational and multitasking abilities
• Experience with insurance verification and dental terminology
• Ability to work in a fast-paced environment
• Sales-minded without being overly aggressive



Culture Fit

We are looking for people who:

• Bring positive energy into the office
• Are humble and collaborative
• Want to grow with a long-term organization
• Can balance patient care with operational excellence
• Value teamwork, accountability, and professionalism